Privacy Policy

Bright Star Fireworks Ltd is committed to protecting your privacy. For more information please see the policy below:

This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at:

Head Office: Bright Star Fireworks, Barker Business Park, Melmerby Green Lane, Melmerby, Ripon HG4 5NB
E-mail: enquiries@brightstaruk.com
Sales Office: 01765 640740

Bright Star Fireworks reserve the right to change this policy at any time and occasional viewing is recommend regarding the clarification of any updates.

Bright Star Fireworks collects the details provided by you when ordering and at the registration of your account. Together with information we learn about you from the use of our service and your visits to our website, this information is used to continually improve your experience with Bright Star Fireworks.

Bright Star Fireworks collects the details provided by you when you contact us regarding the purchasing of fireworks. This information is used only to send you any newsletters or special offers. We do not pass your details on to any other organisations. Your data is stored securely on a secure server with restricted password protected access. Bright Star Fireworks also collects the details provided by you when contacting us via our online contact form or by telephone. This information is used only to administer your query and where necessary, contact you with our response. We do not use any of the information provided for marketing purposes and we do not share your details with any other organisation.

We use the information to handle orders, deliver products, process payments, communicate with you about orders, products, promotional offers and update our records. We may use your information to verify your identity and prevent or detect fraud. In performing these checks your information may be disclosed to credit reference agencies, who may keep a record of that information. This is not a credit check and your credit rating will be unaffected.

Automatic information

For your privacy and security whenever you interact with us, we use session cookies to keep track of you whilst you navigate our website. A cookie is a small file which asks permission to be placed on your computer hard drive. These cookies will be deleted from your computer when you close your browser (which means none of your personal information is stored on your computer). A cookie in no way gives us access to your computer or nay information about you, other than the date you choose to share with us.

We may use Google analytics to monitor traffic and customer journeys through our website, this information will be held on a secure server with restricted password protected access. Google analytics tracking (and most web tracking software) uses session cookies in order to provide meaningful reports about website visitors. The web applications can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Google analytics cookies do not collect personal data about our website visitors. Google analytics uses cookies to define user sessions and sets or updates cookies only to collect data required for the reports.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
These cookies are for Google Analytics and are used to collect information about how visitors use our website. We use the information to track user behaviour data. The cookies collect information in an anonymous form, including the number of visitors to our website, where visitors have come to the website from and the pages they visited.

E-mail Communications

From time to time, we may contact you by e-mail, phone or fax. We may use the information to customize the website according to your interests and to understand your needs and provide you with a better service.

Disclosures of your information

We will never pass your personal information to anyone else, except where we have your permission or are required or permitted to do so by law.

Information Security

We will take reasonable precautions to prevent loss, misuse or alteration of your personal information.
We store all the personal information you provide on our secure servers. All electronic transactions you make or receive from us will be encrypted (using Secure Sockets Layer (SSL) software)

Provision of information

You may instruct us to provide you with any personal information we hold about you by requesting this in writing, via the methods below*:

E-mail to: enquiries@brightstaruk.com
Post to: Sales Office, Bright Star Fireworks, Barker Business Park, Melmerby Green Lane, Melmerby, Ripon, HG4 5NB

*Please note we require 3 forms of proof of identity and address, such as a current passport, driving license and a recent utility bill. There is an administrative charge of £10 for providing this information.